/ / / Internal Enclosure

Internal RAID capacities for retrofitting

Internal RAID Enclosure: We currently have no internal storage enclosures in stock.

We are happy to look for alternatives

Please leave us a message.

BW
Bernd Widmaier
Sales

Sales manager and expert in vertical markets and in Mac, video storage and media streaming.

Your benefits

Starline quality

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Proven compatibility

We know which components work together because we test the connectivity extensively in advance.

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Wide range of products

We can offer you coherent alternatives in every storage category and are able to fulfill almost all product wishes.

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Loyal partner

Our long-standing business relationships prove our loyalty to customers and suppliers.

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Our role

Rely on tested quality

Our employees are at your side: From the beginning you will receive detailed advice from personal contact persons. They are available as well as our technical support five days a week. We even offer a 24x7x4 service.

From service contracts and customs clearance to financing models – we offer everything from one source.

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FAQ Support
Is there a support hotline?

Starline offers excellent technical support. We have adept technicians who can be reached via mail, phone and even remote support. Our support hours: Weekdays at +49(0)7021-487 200 or email support@starline.de from 8:30am to 5:00pm (Friday until 4:30pm).

In addition, we offer special service contracts that guarantee that a technician will come to you within four hours at any time of the day or night.

How do I quickly get an exchange for a defective component?

The fastest option is Bring in Service (free of charge within the three-year warranty). You then bring the defective server or RAID system to us in Kirchheim and the fault is rectified here after a performance, function and health check. Incidentally, it is also possible to extend the warranty period to five years.

Where can I get the serial number of the system?

We will be happy to search for the relevant information for you. For complete systems, please send us the serial number of one of the installed drives (HDDs/SSDs) to info@starline.de and we will find out the number.
 

What is the default password for my system?

Please call +49 (0)7021-487 200 or e-mail support@starline.de from 8:30am to 5:00pm (Friday until 4:30 p.m.) on weekdays for the current system password.

I have an older server. Do you still have spare parts and extensions?

We are proud of our large stock and like to shine with it. So if you have an older system that you need a spare part for, we are very likely to be able to supply it. We keep hardware in stock long after the warranty period has expired. This is because we also take care to provide support for as long as possible when selecting our products.

What about spare parts after the warranty period?

We are proud of our large stock and like to shine with it. So if you have an older system that you need a spare part for, we are very likely to be able to supply it. We keep hardware in stock long after the warranty period has expired. This is because we also take care to provide support for as long as possible when selecting our products.

I have an old RAID - which disk still fits in it?

We'll find out. Call us on weekdays at +49 (0)7021-487 200 or write an e-mail to support@starline.de. You will always receive an answer between 8:30 and 17:00 (Friday until 16:30).