RDX standard for removable disk is EOL

Please contact the sales department for alternative products.

Secured by removable disks

With removable disks your data is quickly backed up and also outsourced. Starline offers the full range of the established format.

Systems with exchangeable media that enables lightning-fast backup and restore. These systems combine the advantages of disc (speed) and tape (removable media) at an affordable price. In addition, this standard offers a number of other advantages: it is portable, reliable, often forward and backward compatible, very robust and durable.

Since this media is stored offline, it also prevents data contamination by malware or the destruction of a data carrier by natural hazards such as lightning.

These products were developed as a cost-effective solution for small and medium-sized businesses (SMB) with growing storage requirements.

Your advantages with Starline:

Swift change of media
Quick access to the media
Mechanical protection of the drives
Encrypted drives

Ihre Vorteile

Starline Qualität

Highly Experienced

Starline has been active in the sector since 1982 and is a specialist in all aspects of data storage.

Quick Delivery Capability

The shipment goes out immediately after the order is placed. Our production assembles servers and storage systems in no time.

Innovative products

Our product managers and technicians are constantly searching for sophisticated server and storage products.

Highly Competent

Experienced and trained technicians do performance and functional checks and offer quick help in case of failure.

Our role

Rely on tested quality

Our employees are at your side: From the beginning you will receive detailed advice from personal contact persons. They are available as well as our technical support five days a week. We even offer a 24x7x4 service.

From service contracts and customs clearance to financing models – we offer everything from one source.

Get to know us

FAQ Support

Is there a support hotline?

Starline offers excellent technical support. We have adept technicians who can be reached via mail, phone and even remote support. Our support hours: Weekdays at +49(0)7021-487 200 or email support@starline.de from 8:30am to 5:00pm (Friday until 4:30pm).

In addition, we offer special service contracts that guarantee that a technician will come to you within four hours at any time of the day or night.

How do I quickly get an exchange for a defective component?

The fastest option is Bring in Service (free of charge within the three-year warranty). You then bring the defective server or RAID system to us in Kirchheim and the fault is rectified here after a performance, function and health check. Incidentally, it is also possible to extend the warranty period to five years.

Where can I get the serial number of the system?

We will be happy to search for the relevant information for you. For complete systems, please send us the serial number of one of the installed drives (HDDs/SSDs) to info@starline.de and we will find out the number.

What is the default password for my system?

Please call +49 (0)7021-487 200 or e-mail support@starline.de from 8:30am to 5:00pm (Friday until 4:30 p.m.) on weekdays for the current system password.

I have an older server. Do you still have spare parts and extensions?

We are proud of our large stock and like to shine with it. So if you have an older system that you need a spare part for, we are very likely to be able to supply it. We keep hardware in stock long after the warranty period has expired. This is because we also take care to provide support for as long as possible when selecting our products.

What about spare parts after the warranty period?

I have an old RAID - which disk still fits in it?

We'll find out. Call us on weekdays at +49 (0)7021-487 200 or write an e-mail to support@starline.de. You will always receive an answer between 8:30 and 17:00 (Friday until 16:30).